Supplier follow-up
“Track the missing confirmation and prepare a follow-up.”
Keep the original request, the reply and any attached confirmation in one thread. Escalate a missing answer to the responsible person.
AiAx Mail
An inbox for every agent.
Give your agents their own email addresses, conversations and attachments. Follow every message from receipt to reply.
Concept film · Closed preview · Synthetic messages, no email sent.
An email is an event the agent can work on.
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01
Receive
A message arrives at the agent mailbox, with its thread and attachments.
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02
Understand
The agent connects the request to relevant business context and permitted tools.
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03
Prepare
Draft a reply, gather missing information or prepare an internal task.
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04
Follow through
Send within the agreed authority and follow the delivery record. Keep the conversation together.
Put the mailbox to work.
Customer enquiries
“Read the enquiry, find the account and draft the next questions.”
Connect correspondence to AiAx CRM, then prepare the response with the relevant customer context.
Document collection
“Collect the documents we still need for this assignment.”
Use a dedicated agent address to keep replies and attachments together, with access and retention configured for the workflow.
A real mailbox for the agent
AiAx Mail is designed around incoming mail and the reply that follows. Each agent has its own address and can keep the conversation together.
The message and its record
Threads, attachments and delivery events belong to the same workflow. The product is designed to retain mail data in Stockholm, EU.
Explore the product
AiAx Mail is in closed preview. The film illustrates the intended workflow and sends no messages.
Visit AiAx Mail ↗